I. WHAT WE CAN OFFER

II. JOB DESCRIPTION

Support global customers and partners.
Check customer emails every day and answer their questions about our services, quotes, or related things.
Monitor online transactions, support our clients make payment via Internet.
Build strong relationships with customers and partners.
Handle customer services inquires and sovle issues arising from customers/forwarders/ third-parties relating to the order processing, if any.
Monitor online transactions, support our clients make payment via Internet.
Send quotations & cataloges, preparing contracts other certificates / confirmation notifications if client requested.
Send arrival notice & payment request reminders to clients.
Cooperate with other departments or related partners to supply services for clients.
Make a report or other tasks as your leader requests.

Experience in Marketing and working with foreigners are big pluses.
Have the customer care experience in majors of Business services, Finance, Bank/Tax and Travelling is preferred.
Skills in document preparation and management
Ability to work independently and take initiative
Persuasive, active listening, good communication and building business relationships
Dynamic, creative and ability to work under pressure

13th-month salary
Tet bonus based on ability & contribution.
Bonus 10% of salary on holidays on April 30, September 2, January 1.
Labor law allowances (Children's New Year, Mid-Autumn Festival, Wedding, Maternity).
Rewards according to projects depend on business situation and revenue (if any).
Monthly birthday party for employees.
Annual company trip for all employees.
Health insurance, social insurance.
Young, friendly, creative working environment.